Example · manufacturing · 08:30
The manager’s morning: 24 requests — in 15 minutes
Overnight came a photo of a note, a forwarded thread, a customer’s Excel with their own names and “same as last time”. GRAPES works out what was meant and enters the orders itself.
Overnight — 24 requests
Forwarded email
Fwd: Re: Pärnu objekt
Hello! We need the same worktop as for the Pärnu site, 2 pcs: 1600×600 and 900×600. Deadline — end of the month.
Customer’s Excel
| Aknalaud valge marmor 2cm | 1200x250 | 6 |
| Trepiaste must 40mm | 1100x300 | 14 |
Email
Tere, sama mis eelmine kord, aga 3 tk. Aitäh!
GRAPES understood what was meant
Photo of a note
“hall graniit 3cm … nagu eelmine kord!”
TP-GH30 · grey granite 30 mm, edge and sink as in order #1962
from previous order #1962Forwarded email
“the same as for the Pärnu site”
TP-GM30 · black granite 30 mm, edge as in #1987
by the Pärnu site, order #1987Customer’s Excel
“Aknalaud valge marmor 2cm”
AL-MV20 · window sill, white marble 20 mm
by the catalogue20 orders already in the system
| Order | Customer | SKU | Size | Qty | |
|---|---|---|---|---|---|
| №2101 | RK Remont | TP-GH30 | 2400×620 | 1 | ✓ |
| №2102 | RK Remont | TP-GH30 | 1850×620 | 1 | ✓ |
| №2103 | Saar Sisustus OÜ | TP-GM30 | 1600×600 | 1 | ✓ |
| №2104 | Saar Sisustus OÜ | TP-GM30 | 900×600 | 1 | ✓ |
| №2105 | Kodu & Trepp OÜ | AL-MV20 | 1200×250 | 6 | ✓ |
| №2106 | RK Remont | AL-MV20 | 1200×250 | 1 | ✓ |
| №2107 | Vana Maja OÜ | TP-KV20 | 900×620 | 6 | ✓ |
| №2108 | Lumi Köök OÜ | TP-KV20 | 1200×620 | 1 | ✓ |
… and 12 more orders
4 questions — one tap each
Where it isn’t sure, it doesn’t guess — it asks.
Kodu & Trepp OÜ · Excel
Steps 1100×300, 14 pcs: finish not stated
Flamed (outdoor)PolishedAsk the customer
info@vana-maja.example · email
“Same as last time, 3 pcs” — no orders from this address yet
It’s Vana Maja OÜ, order #1875Reply: please specify
PDF · drawing
Size 2400×62 — a typo? This customer always has 620
Yes, 2400×620No, 62 is right
Email · Lumi Köök
Deadline “by Thursday” — this one or next? Cutting is busy until Wednesday
Next ThursdayThis one — rush it
≈ 2.5 hby hand: read, find previous orders, check, enter 24 requests
15 minwith GRAPES: review 20 ready orders and answer 4 questions
Firms and data are fictional. The note was read by an AI model; matching to the catalogue and past orders, size checks and questions are GRAPES code, the result was not edited by hand.